“Always make a great first impression.” I hate job search advice like this. What is that supposed to mean? A firm handshake? Shined shoes? A winning smile? Sure, interviewers will form early opinions of job applicants based on limited information in the first few minutes, but honestly… it’s the final and lasting impression that really counts.
And it is not just job interviews where this counts. Networking interviews – the one essential technique that will uncover the next job opportunity before the hoards of other job seekers – demand a lasting impression. Don’t make the fatal mistake of treating networking interviews as job interviews “lite” or as a stepping stone to the next person. Treat every networking meeting as an opportunity to build a net of people who will care enough about you that when they hear of an opportunity they will make the effort to pick up the phone or drop you a note. Recruit them to become a permanent member of your job search network. And you do this by making them G.L.A.D. they met you. Do this with:
Great meetings – A job search networking meeting is not a social exercise. It is a business exercise. To that end you are responsible to make it a GREAT meeting. Do you operate with an agenda? Are you focused and clear in your communications? Do you know what you are asking for? Do you end the meeting with action items or next steps? Conducting a great meeting demonstrates you are a professional.
Less than 24-hour thank you – OK this should be a no brainer. After all, your mother told you to always write thank you notes. But did you? The sad fact is that a pitiful percentage of job seekers bother to send a simple note of sincere thanks. Distinguish yourself!
Actions you took within 72 hours – If you ask for advice and contacts, you will get advice and contacts. Some of it will be great stuff, some of it will be so-so. You may even get a job lead. But if you EVER want that person to help you again in the future, you must demonstrate that you value them. Take the time within 72 hours of your networking meeting to report what you have done. Just a simple note with the actions you took but without apology or noting the actions you chose not take. Few people do this. And this will make you exceptional.
Double-back after the next referral meeting is completed. If you were referred to another person, and made the connection, always drop a note that says in effect, “Bob and I met yesterday and had a great meeting. Thank you again for connecting us.”
Now you might think these are polite things to do. Sure. But networking contacts are gold and good ones are hard won. Get the return on your investment. Make sure that everyone in your network will make the extra effort of keeping you informed, giving you leads and giving you the encourage to make through the tough challenge of finding a job in this awful job market. Make them GLAD to know you.
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It dawned on me while I was at a breakfast meeting for some Association of Whatever. It was the typical event with time set aside for networking before the program began. I don’t remember what the program was about but I do recall I wasn’t interested in the topic.
So why did I spend $35 to attend? I had a mission. I was there to network. I was there to find people in the crowd that might help me in my job search. I stood there with a hopeful and open expression on my face and a ready smile, balancing in my hand a rubbery bagel and coffee that was too hot at first then became too cold to drink.
While looking for a place to ditch my cold cup of coffee, I had an overpowering urge to walk out the door.
My unemployed peers had a great name for these events: “The Dawn Patrol”. They cruised these early in the day venues to network alongside the sales reps, financial planners, attorneys and people looking to escape their jobs in the name of professional development. The really focused networkers would even slip out just as the program began. They got what they wanted – a few business cards and to “see and be seen”. There was no other reason to stay.
To be fair, I certainly have had my share of moments reconnecting to people I had not seen in a while and those connection furthered my mission. But let’s be honest. It was the exception, not the rule.
So to make my networking work I began to ask if I was networking in the right places. Too often, I discovered, I was in the wrong place to find the right results.
The wrong people: If the people I wanted to meet were not attending, I did not want to attend. A small meeting with the right people is better than a huge meeting with the wrong people.
The wrong events: General purpose events attract general purpose people. As a professional, if I would not attend the Chamber of Commerce meeting while I was working (or more importantly, my boss wouldn’t) then I should skip it.
Focus on the 1-to-1 as opposed to the 1-to-many. It may take more time to connect 1-to-1 with the people you have met throughout your life but the effort to recruit them personally to your job search mission will bring better results than random strangers.
What is true for in-person networking is true for on-line networking. Big groups are less important than the right groups. This may be heresy, but while it is true that many recruiters are taking the time to do searches on FaceBook and LinkedIn, hiring managers are often too busy with their jobs to support an active on-line presence. Sure, have a clean profile like you would have a clean resume when a recruiter is looking for someone like you. Use these tools to connect to old connections but know that the sites can be a bit like those networking events. Your most active players may not be the right networking targets for you.
Stay focused. And skip the rubber bagels.
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I was at the boat yard last week and got an unexpected reminder on how to conduct a networking based job search from a Jamaican boat worker.
He was an older man with the rough weathered face of someone who has spent a lifetime working in the glare of the sun on the sea. He was repairing the boat docks at the yard with a few hand tools and stopped to talk.
At first I did not understand why he wanted to chat. He was working and I was trying to figure out how soon my boat would be back in the water. Idle discussion was a distraction. But after a few minutes, I realized he was working on getting his next job. Not obviously, but with a studied casualness that was very effective.
Five Easy Jamaican Lessons to Improve Your Networking and Job Interviews:
Let’s me share with you what he did and break each part down to five steps important to any job search networking meeting or job interview. These tips are essential whether you are a boat worker or a Vice President of whatever.
Step 1 of the Jamaican’s Job Search: Like most potential hiring managers, I was focused on something very important to me but related to his business interest: my sailboat. He started the conversation by making an observation about the design of the hull and asked what I thought about it and in particular what I liked about. Of course, I love my boat so I happily responded.
The Lesson: Engage the hiring manager to talk about something important to them such as the company, the work or the profession. This small talk sets the stage for what comes next but it’s not random. Instead, it sets the stage. Be sure to skip the golf game, comments about the family pictures, or the nick-knacks on the desk. They might get a hiring manager to talk, but it will be in the wrong direction. Instead make an observation or ask a question about their work. If you are at a loss of what to say, start with “How’s business?”
Step 2 of the Jamaican’s Job Search: After a brief discussion of boat woodwork, he then told me he was born in Jamaica and survived as a child spear fishing for his own food. “I never got a chance to go to school” he said, “I had to learn through experience.”
The Lesson: Provide a “hook” to pique interest. Everyone had something interesting that tells people about their character. Did you work for someone famous? Did you live somewhere unusual or challenging? Or grow up in a small town far away? Choose something you have found that gets you an “Oh Really?” reaction without being shocking or scary.
Step 3 of the Jamaican’s job Search: After that, he then told me that as a teenager, he moved to Kingston where he worked odd jobs to survive until one fateful day a wooden yacht, damaged in a storm limped into the harbor. He started by running errands for the yacht owners and spent more than two years working on the boat and serving as a deck hand where he learned the ins and outs of being a shipwright.
The Lesson: Link who you are to the work you do. Hiring managers need to assess who you are, what you know and what makes you tick. Be able in two sentences to describe your profession, something about the level of knowledge and experience and what engages you about the work. It could be about fun, satisfaction, a sense of purpose or how you define success.
Step 4 of the Jamaican’s Way: He then went on to say that his friendship with that first boat owner continues today. Just recently, he said, the owner had him visit Seattle for a cruise in the islands. The message was clear, “I am trusted, I know my way around boats both on and off the water.”
The lesson: Offer 3rd party proof to the quality of your work. It might be enough to talk about accomplishments but don’t forget to talk about what your boss or the company brass thought about your work. Be gracious, be humble but be clear about how the value and the quality of your work has been recognized. Recognition takes many forms. It could be an award, a promotion, a saved customer or a new policy or product implemented as a result of your innovation. The important thing was that it was recognized by a third party in authority to whom your prospective manager could relate.
Step 5 of the Jamaican’s Way: Up until this point, I had assumed that my Jamaican friend was an employee of the boat yard. But he then made a point to reveal that he was an outside contractor who had been brought in on and off for the last six years to do woodwork. He then mentioned he was available to work on boats for any number of small jobs. I actually found myself putting together a mental list of projects even though he not once asked me for a job.
The Lesson: Reveal Your Situation and offer availability. Maybe this seems obvious and it would be if you are interviewing for a specific job opening but don’t be so sure. Many times I have had networking meetings with job seekers and left the meeting unclear about what type of a position they wanted. Besides, in any job interview it is always helpful to “close” (a sales term) the hiring manager on the next step in the hiring process. For example, “I could start in the next couple weeks, what is your timing when you would like to someone to be on board?”
Ya Mon! You’re hired!
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I was at the boat yard last week and got an unexpected reminder on how to conduct a networking based job search from a Jamaican boat worker.
He was an older man with the rough weathered face of someone who has spent a lifetime working in the glare of the sun on the sea. He was repairing the boat docks at the yard with a few hand tools and stopped to talk.
At first I did not understand why he wanted to chat. He was working and I was trying to figure out how soon on my boat would out of the boatyard and back in the water. Idle discussion was a distraction. But after a few minutes, I realized he was working on getting his next job. Not obviously, but with a studied casualness that was very effective and worth a close look for anyone who is having a networking conversation with a potential hiring manger.
So let me share with you what he did and break each part down to five steps important to any job search networking meeting or job interview. These tips are essential whether you are a boat worker or a Vice President of whatever.
Five Easy Jamaican Lessons to Improve Your Networking and Job Interviews:
Step 1 of the Jamaican’s Job Search: Like most potential hiring managers, I was focused on something very important to me but related to his business interest: my sailboat. He started the conversation by making an observation about the design of the hull and asked what I thought about it and in particular what I liked about. Of course, I love my boat so I happily responded.
The Lesson: Engage the hiring manager to talk about something important to them such as the company, the work or the profession. This small talk sets the stage for what comes next but it’s not random. It focuses the discussion on a mutual, business related interest. Be sure to skip the golf game, comments about the family pictures, or the nick-knacks on the desk. They might get a hiring manager to talk, but it will be in the wrong direction. Instead make an observation or ask a question about their work. If you are at a loss of what to say, start with “How’s business?”
Step 2 of the Jamaican’s Job Search: After a brief discussion of boat woodwork, he then told me he was born in Jamaica and survived as a child spear fishing for his own food. “I never got a chance to go to school” he said, “I had to learn through experience.”
The Lesson: Provide a “hook” to pique interest. Everyone had something interesting that tells people about their character. Did you work for someone famous? Did you live somewhere unusual or challenging? Or grow up in a small town far away? Choose something you have found that gets you an “Oh Really?” reaction without being shocking or scary.
Step 3 of the Jamaican’s job Search: After that, he then told me that as a teenager, he moved to Kingston where he worked odd jobs to survive until one fateful day a wooden yacht, damaged in a storm limped into the harbor. He started by running errands for the yacht owners and spent more than two years working on the boat and serving as a deck hand where he learned the ins and outs of being a shipwright.
The Lesson: Link who you are to the work you do. Hiring managers need to assess who you are, what you know and what makes you tick. Be able in two sentences to describe your profession, something about the level of knowledge and experience and what engages you about the work. It could be about fun, satisfaction, a sense of purpose or how you define success.
Step 4 of the Jamaican’s Way: He then went on to say that his friendship with that first boat owner continues today. Just recently, he said, the owner had him visit Northwest for a cruise in the San Juan Islands. The message was clear, “I am trusted, I know my way around boats both on and off the water.”
The lesson: Offer 3rd party proof to the quality of your work. It might be enough to talk about accomplishments but don’t forget to talk about what your boss or the company brass thought about your work. Be gracious, be humble but be clear about how the value and the quality of your work has been recognized. Recognition takes many forms. It could be an award, a promotion, a saved customer or a new policy or product implemented as a result of your innovation. The important thing was that it was recognized by a third party in authority to whom your prospective manager could relate.
Step 5 of the Jamaican’s Way: Up until this point, I had assumed that my Jamaican friend was an employee of the boat yard. But he then made a point to reveal that he was an outside contractor who had been brought in on and off for the last six years to do woodwork. He then mentioned he was available to work on boats for any number of small jobs. I actually found myself putting together a mental list of projects even though he not once asked me for a job.
The Lesson: Reveal Your Situation and offer availability. Maybe this seems obvious and it would be if you are interviewing for a specific job opening but don’t be so sure. Many times I have had networking meetings with job seekers and left the meeting unclear about what type of a position they wanted. Besides, in any job interview it is always helpful to “close” (a sales term) the hiring manager on the next step in the hiring process. For example, “I am currently looking for a new position, what is your timing when you would like to have someone on board?”
And if the hiring manager is Jamaican, the answer might be, “Ya Mon! You’re hired!”
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The issue of age and the job search is a hot topic in the job search world lately. Age is one of those variables we have little control over and everyone will have the frustrating experience of being judge by age (too young or too old) as opposed to skill and capability. (And of course we know all of the other ways employers sometimes dismiss job candidates based on criteria that have nothing to do with qualifications.)
According to the Bureau of Labor Satistics, nearly half of older unemployed workers (55+) have been out of work more than 27 weeks. (See report)
These are tough searches that require the older job seeker to be at the top of their game in today’s competitive marketplace. The issues can be unique but always. I have been quoted in a number of articles about the challenge of the job search for older workers whether their issue is age or simply so much experience they are “overqualified”. Though my quotes may be brilliant, the articles are worth a look as they not only explore the issue but offer some concrete tips to the job seeker. Dan Kadlec’s article in this month’s issue of Money magazine “How to Age Proof Your Career” (p. 118) offers an “anti-aging” kit. This is one of the better and more thorough fact-checked articles I have seen. Nice job Dan!
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I am an introvert. No kidding. Personally, I don’t find networking to be very natural. As a result, I need to have a clearer sense of purpose and see better results in order to find it worthwhile.
Some great networkers believe the universe is working in their favor and they just need to put their “energy” out there and good things will come. Might be true for them and it is their motivation to get out their and network. But it’s not true for me.
And, I take rejection personally.
So when I started learning how to network I struggled with asking people for help and I really wrestled with asking people who don’t know me from Adam to refer me to their personal contacts. Why would they do that? Why would they risk their personal reputation to refer me – “The Unemployed” to an important peer?
This question stopped me cold until I figured out that it was the wrong question to start with.
The right question was, “How can I conduct a networking meeting that would prompt people to open their personal contact list?” How would I ask for the meeting? What would be the agenda? What are exactly the right words to say that engages the person and enlist them in my quest for a new job.
The right questions allowed me to focus on what I controlled – me, as opposed to what I don’t control – them. This changed the game. When I asked that question, I started focusing on what I did and observing my networking contact’s response.
In each meeting I began to look and listen more carefully at the behavior of my networking contact. How did they respond to my words? If I gave them a piece of paper (especially my resume) what would they focus on? How would that influence the meeting?
I also started paying attention to the flow and the outcomes of meetings. What could I say and do to shift from a discussion of ideas to discussion about specific positions, employers and hiring managers? What could I do that would prompt people to give up the names they knew and make introductions?
And most importantly, how could I leave the meeting knowing that if I needed to get back to them, they would respond?
It took some practice. I tinkered with a few ideas and shared the best with my clients and my clients shared the best with me. Watch, listen and learn. It is not about them. It is about you.
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It seems only logical that if an employer wants to hire someone for a job that they would naturally advertise or at least post the position on their company website. Why not cast as broad a net as possible to get the pick of the best?
After all, advertising a job on a number of job boards is pretty cheap as a percentage of your typical professional wage.
And recruiting is only a small part of the cost of a new hire.
If an employer adds up the hours of training, company resources and the time it takes to ramp up a new employee to be a consistent productive performer you would think a little up-front investment to get the right person would pay off. It would make sense then, to choose from a large pool of candidates to have a better chance of getting it right. Right?
But they don’t.
Seventy percent of all hires are made without advertising an opening or if employers do advertise they simply end up hiring the person they already know.
It’s not logical but it is the real world. And smart job seekers should make sure their job search takes into account why employers find and hire people when they could have advertised the openings where you, a qualified and talented person could find it on-line.
Here are the real world reasons why jobs stay in the hidden job market:
This means one thing to a job seeker. Work the network. Spend more time connecting than surfing. Target employers that typically hire people with your kind of skills. Focus, focus, focus.
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